Let Your Parks and Facilities Visitors Be Your Eyes and Ears
By scanning one of the Smart QR codes strategically placed in your parks, trails and any facilities, visitors can send actionable Feedback that enables management to respond and react to issues in real time.
WE HELP PARKS & REC FACILITIES:
- See a 360° view of the visitor experience
- Discover, resolve and respond to visitor issues in real time
- Increase positive and decrease negative reviews
- Manage and auto-respond to online reviews
- Mitigate risk and reduce repair costs with early detection
Real Time Feedback gives you a 360° view of the visitor experience with your facility.
Learn about issues from visitors and employees by using strategically placed Smart QR codes.
Post Activity Rating Requests
You can send visitors at your facilities a rating request text message if you have their information.
Online Review Management
Manage and respond to your facility’s online public reviews such as Google, Yelp, Facebook and others all in one platform.
ON SITE: LEARN ABOUT ISSUES IN REAL TIME
Find out about issues from visitors and employees while they are at the parks, trails and facilities.
Visitors and employees can alert you about issues by simply scanning Smart QR codes strategically placed anywhere you want to receive Feedback.
Auto Pilot Rating Request
Send members a rating request text message and/or email as soon as they finish a workout or class.
5-star ratings are taken directly to a Google review page for your business.
1-4 star ratings ask the visitor to provide details as to why they did not have a 5-star experience.
PUBLIC REVIEW MANAGEMENT
Real Time Reviews
View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!
ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!
Now Integrated With ChatGPT AI
Let AI do the heavy lifting.
It’s a NO-BRAINER!
In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.
Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.
You can send the messages as-is or edit them as you see fit.
Understand your facility’s online reputation and compare it to your competitors.
Easily create a multi-link page with relevant parks, trails, and facility information.
Smart QR Code Marketing Examples
We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.
Download Our Parks & Rec Brochure
Learn more about how Real Time Feedback can help your community managers see a 360° view of the visitor experience and mitigate risk by discovering and resolving issues quickly.
Does your current tenant experience management platform do ALL of this?
SMART QR CODES: LEARN ABOUT ISSUES IN REAL TIME
Visitors simply scan the QR codes strategically placed around your property. Does NOT require an app download.
Enterprise view allows groups to see and compare all of their facilities’ performances.
AI-powered visitor sentiment analysis lets you quickly gauge your visitor’s sentiment when they submit feedback.
Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.
MOBILE & WEB APPS
Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.
Send visitors a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.
Custom alert settings can be set up to ensure Feedbacks do not go without a response.
Visitors can include photos and videos with their Feedback.
REAL TIME REVIEWS
Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.
MULTI LINK CODES
Create QR codes that will direct visitors to a custom landing page with a variety of links that you can create.
By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.
CREATE INTERNAL INCIDENTS
Staff and visitors can report internal incidents that are immediately delegated to the department selected.
LOST & FOUND MODULE
Employees can easily log and track found items in the management portal.
Includes QR codes to display on site that list the positions you are hiring for while capturing applicant contact information.
Create QR codes that pre-populate messages, instantly sent to management with a single tap.
RESPOND WITH VIDEO
Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking visitors for their Feedback.
Call visitors from your personal cell phone without fear of exposing your personal cell phone number.
Recommends responses based on Feedback submitted for faster engagement.
Customizable Employee Info Guide
WhyParks & Rec Facilities Need Real Time Feedback
Real Time Feedback allows visitors and management to seamlessly communicate & address issues as they happen. Managers are now able to resolve issues & be proactive in problem-solving, while keeping visitors satisfied. Parks & Rec facility managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their visitors.
After visitors leave your facilities, they will receive a text inquiring about their experience. Real Time Feedback allows you to take care of situations quickly and respond immediately, reducing negative experiences. With Real Time Feedback, your facilities will continue to be in prime condition with satisfied visitors.
CALL FOR PRICING
Why Sign Up for Real Time Feedback?
- Instantly enhance tenant interactions
- Boost positive online reviews
- Month-to-month contract with no long-term commitment
- Platform is completely customizable
- Daily/weekly/monthly reporting
- Extremely affordable