Let Your Parks and Facilities Visitors Be Your Eyes and Ears

By scanning one of the Smart QR codes strategically placed in your parks, trails and any facilities, visitors can send actionable Feedback that enables management to respond and react to issues in real time.

WE HELP PARKS & REC FACILITIES:

  • See a 360° view of the visitor experience
  • Discover, resolve and respond to visitor issues in real time
  • Increase positive and decrease negative reviews
  • Manage and auto-respond to online reviews
  • Mitigate risk and reduce repair costs with early detection
Real Time Member Experience Examples

Real Time Feedback gives you a 360° view of the visitor experience with your facility.

Parks and Rec 360 View
On Site RTF QR Code

On Site

Learn about issues from visitors and employees by using strategically placed Smart QR codes.

Post Visit RTF Text Message

Post Activity Rating Requests

You can send visitors at your facilities a rating request text message if you have their information.

Public Review Management

Online Review Management

Manage and respond to your facility’s online public reviews such as Google, Yelp, Facebook and others all in one platform.

ON SITE: LEARN ABOUT ISSUES IN REAL TIME

Find out about issues from visitors and employees while they are at the parks, trails and facilities.

Visitors and employees can alert you about issues by simply scanning Smart QR codes strategically placed anywhere you want to receive Feedback.

Fitness QR Code Placard
Visitors Scan Code to Submit Feedback. Scan or Click Here to Test How It Works.
Gym Member Submits Real Time Feedback
Visitors Submit Feedback on Your Branded Feedback Page
Gym Manager Responding to Feedback
Management Receives & Responds in Real Time. ChatGPT integration generates a well-written, editable response to every Feedback.

POST WORKOUT

Auto Pilot Rating Request

Send members a rating request text message and/or email as soon as they finish a workout or class.

Auto Pilot Ratings Request

Once visitors leave your facility they immediately receive a rating request text message or email.

5 Star Google Reviews

5-star ratings are taken directly to a Google review page for your business.

1-4 Star Ratings

1-4 star ratings ask the visitor to provide details as to why they did not have a 5-star experience.

PUBLIC REVIEW MANAGEMENT

Real Time Reviews

View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!

ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!

RTF Parks and Rec Dashboard
REAL TIME FEEDBACK

Now Integrated With ChatGPT AI

ChatGPT

Let AI do the heavy lifting.

It’s a NO-BRAINER!

In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.

Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.

You can send the messages as-is or edit them as you see fit.

Real Time Feedback ChatGPT
REPUTATION SCORECARD

Understand your facility’s online reputation and compare it to your competitors.

Easily create a multi-link page with relevant parks, trails, and facility information.

Scan QR code above or click here to preview

Fitness Facility Multi-link

Smart QR Code Marketing Examples

We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.

Real Time Feedback in Restrooms
Real Time Feedback on Fences
Real Time Feedback on Equipment
Real Time Feedback in Playgrounds
Real Time Feedback on Trails
Real Time Feedback on Courts
BROCHURE

Download Our Parks & Rec Brochure

Learn more about how Real Time Feedback can help your community managers see a 360° view of the visitor experience and mitigate risk by discovering and resolving issues quickly.

Key Benefits

Does your current tenant experience management platform do ALL of this?

SMART QR CODES: LEARN ABOUT ISSUES IN REAL TIME

Visitors simply scan the QR codes strategically placed around your property. Does NOT require an app download.

ENTERPRISE PORTAL

Enterprise view allows groups to see and compare all of their facilities’ performances.

AI-POWERED

AI-powered visitor sentiment analysis lets you quickly gauge your visitor’s sentiment when they submit feedback.

DEPARTMENTS

Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.

MOBILE & WEB APPS

Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.

RATING REQUESTS

Send visitors a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.

CUSTOM ALERTS

Custom alert settings can be set up to ensure Feedbacks do not go without a response.

CUSTOMER MEDIA

Visitors can include photos and videos with their Feedback.

Features

REAL TIME REVIEWS

Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.

MULTI LINK CODES

Create QR codes that will direct visitors to a custom landing page with a variety of links that you can create.

EMPLOYEE FEEDBACK

By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.

CREATE INTERNAL INCIDENTS

Staff and visitors can report internal incidents that are immediately delegated to the department selected.

LOST & FOUND MODULE

Employees can easily log and track found items in the management portal.

QUICK RECRUIT

Includes QR codes to display on site that list the positions you are hiring for while capturing applicant contact information.

TRIGGER CODES

Create QR codes that pre-populate messages, instantly sent to management with a single tap.

RESPOND WITH VIDEO

Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking visitors for their Feedback.

MASKED CALLING

Call visitors from your personal cell phone without fear of exposing your personal cell phone number.

CHATGPT INTEGRATION

Recommends responses based on Feedback submitted for faster engagement.

NEW FEATURE

Customizable Employee Info Guide

Real Time Feedback allows your employees to access vital venue details by scanning a custom QR code on their security badges. The QR code redirects them to a dynamic multi-link page, offering comprehensive information about the venue they need.
Employee Guide Lanyard

Scan QR code above or click here to preview

Venue Employee Page

WhyParks & Rec Facilities Need Real Time Feedback

Real Time Feedback allows visitors and management to seamlessly communicate & address issues as they happen. Managers are now able to resolve issues & be proactive in problem-solving, while keeping visitors satisfied. Parks & Rec facility managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their visitors.

After visitors leave your facilities, they will receive a text inquiring about their experience. Real Time Feedback allows you to take care of situations quickly and respond immediately, reducing negative experiences. With Real Time Feedback, your facilities will continue to be in prime condition with satisfied visitors.

CALL FOR PRICING
(888) 294-1411

Why Sign Up for Real Time Feedback?

  • Instantly enhance tenant interactions
  • Boost positive online reviews
  • Month-to-month contract with no long-term commitment
  • Platform is completely customizable
  • Daily/weekly/monthly reporting
  • Extremely affordable

Contact Us